Patentseo.net takes the privacy of all user and customer data very seriously.
As part of this responsibility, we are sharing with you the details of what data we collect, how we collect it and how we use it.
When we refer to, patentseo.net we are referring to patentseo.net the owner and provider of this website patentseo.net, and the entity which controls the data being collected.
The data we collect
Patentseo.net collects data explicitly provided by you in the course of using the website, which may be personal data. This includes:
Account information such as Name, Email Address and Password
Billing and Payment information such as Credit Card details and Billing Address
Invoicing information such as Company Name
Company / Report branding information such as Company Logo, Company Address, Contact Email
Report Customization preferences such as Fonts and Colors, Language Preference and Website Checks to be run in a report
Embed Form preferences such as display layout, colors, behaviors, email contact
Website audits – Website addresses (URLs) submitted for reporting are recorded, together with their submission dates
Customer support data – Such as ticket information and name and email address if provided
Patentseo.net Also collects data automatically when you use our product and services, such as:
Your use of the website and products such as pages browsed to and login behavior and duration
Device and connection information such as device type, browser type, connection geography, operating system
Information about how you arrived to our website, such as referrer website, or search keywords used
How we use the data we collect
To enable secure account login and authentication
To provide the specific functions and services of the patentseo.net Website Audit, White Label reporting and embedding products as advertised on this site
To allow customization and personalization of these products for your use
To perform customer billing and record transactions
To provide invoices to you’re with your company information
To provide customer support including resolving billing issues, responding to bugs or problems or assisting with general knowledge queries
To send service related notifications about problems, incidents or important account related information
To verify accounts for safety and security
To market, promote, and drive engagement of our products. We may from time to time send promotional communications via email, or through adverts on other websites and platforms like Facebook and Google. These communications are aimed at maximizing what you get from patentseo.net products. At any time, you can control whether you receive communications as described below in “Opt-out of communications”.
To measure the success of, and improve our products and services
We will retain any data you submit for as long as patentseo.net deems it necessary to provide adequate service to users, unless explicitly requested by a user to be deleted
Data will never be intentionally disclosed to third parties for profit or marketing.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998 and the European Union’s General Data Protection Regulation.
Third party websites and services
Patentseo.netmay from time to time, employ the services of other parties to conduct processes necessary for the operation of the website.
The providers of such services have access to certain data provided by users of this website and may be located in various locations throughout the world.
Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.
Controlling use of your data
You have the right to ask for a copy of any of your personal data held bypatentseo.net
You have the right to withdraw consent necessary to use the services provided by patentseo.net at any time.
You have the right for your data to be deleted from the servers and databases of patentseo.net
You have the right to be removed from marketing communications.
The above data requests can be actioned by patentseo.net via the live chat widget located on the website, or by emailing directly at firstname.lastname@example.org
For any other questions or concerns relating to the use of your data while using patentseo.net, you are also welcome to enquire at the above channels.
Users can run ‘Website Audits’ via,patentseo.net both as free users and paying customers.
This Website Audit / Report Data is a summarization of website information that can be acquired from various existing sources (including the website itself). We therefore consider this public information.
We cache any website report results for a short period of time, to ensure maximum performance when the data is viewed repeatedly by single or, or to retrieve the same result for popularly queried website.
The ‘timestamp’ of this cached record, which matches to when it’s data was last retrieved, is shown publicly to users if the same report is run, to inform them of the freshness of the cached data.
Because pages are cached, and we consider this data public, report pages themselves, such as patentseo.net /website.com can be indexed by Search Engines.
The first time you access the patentseo.net website, cookies will be stored on your computer.
Patentseo.nethas carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
We use this predominantly to ‘remember’ the session information for signed up users, so that they are automatically logged in for convenience, and for website analytics functions mentioned in the ‘how we use the data we collect’ section.
We encourage you to periodically review this Statement to be informed of how patentseo.net is protecting your information.